Shipping policy
Shipping Policy
Thank you for shopping with us! Please find our shipping policy details below:
Processing Time: Orders are typically processed within 3 business days. You will receive a confirmation email once your order has shipped, which will include tracking information.
Shipping Methods: We offer various shipping options during checkout. Available methods may include standard shipping, expedited shipping, and express options. Shipping times may vary based on the selected method and your location.
Shipping Rates: Shipping rates are calculated at checkout based on your location and the weight of your order. Orders over a certain amount (e.g., $50) may qualify for free shipping. Please check the website for specific threshold amounts.
Delivery Times: Estimated delivery times depend on the shipping method chosen:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
Please note that delivery times may be affected by external factors such as weather and holidays.
International Shipping: We currently offer international shipping to select countries. Additional shipping rates and customs fees may apply at the destination.
Order Tracking: Once your order has shipped, you will receive an email with a tracking number so you can monitor your shipment until it arrives.
Lost or Damaged Packages: If your order has been lost or damaged during shipping, please contact our customer service team within 7 days of the expected delivery date, and we will assist you in resolving the issue.
Contact Us: If you have any questions regarding shipping or need assistance, please reach out to our customer service team at customerservice@dreamcloudbeauty.com
Thank you for choosing us! Happy shopping!